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4.5
4.5 stars

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Fieldpoint Service Applications

Alert Stratus: Project Management and Job Costing for CRM 2011

by Fieldpoint Service Applications
  • App Type

    Add-in/Add-on
  • Business Need

    Customer Service, CRM, Project Management
  • Works With

    Microsoft Dynamics CRM 2011, Microsoft Project Professional 2010, Microsoft Project Standard 2010
  • Industry Focus

    Architecture, Engineering & Construction, Professional Services

Alert Stratus: Project Management and Job Costing for CRM 2011 has an overall rating of 4.5 stars  from 6 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

Alert Stratus Implementation Review

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Kent_MacLean Reviewed on:6/5/2012

Pros
Alert Stratus allowed our organization move off 3 seperate systems for time and billing, resource planning as well as project and program management to 1 solution integrating into one system with excellent reporting capabilities. Since we already used Dynamics CRM 2011, the interface was 'dead simple' to adopt and integrates with our standard desktop productivity tools.
Cons
Probably understanding how to move through the simplest way to use the soluton for our needs as there is a lot of great functionality that we don't need at this point in the growth of our company. However, we will be utilizing it going forward.
Additional Comments
Alert Stratus is a straight forward group to deal with and they say what they will do and then they execute on it. It is a great experience overall.
  • Price 3.5
  • Deployment Time 5
  • Needs Met 5
  • Compatibility 4.5
  • Performance 4

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Great Solution!

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:JML1 Reviewed on:5/25/2012

Pros
This is a great solution! Only demoed it so my 3 stars on price is not a real rating. From my demo I was quite impressed with the depth nd breadth of functionality.
Cons
I'm interested to seehow this evolves. Requirements Management and Project Server integratons would be on my wish list.
  • Price 3
  • Deployment Time 5
  • Needs Met 4
  • Compatibility 5
  • Performance 5

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Effortless tracking of time and materials

  • 4.0
  • Overall Rating 4 stars

Reviewed by:PatNash Reviewed on:5/24/2012

Pros
For T&M projects, our employees time records, expenses and purchases turn into customer invoices without any effort or calculation, with absolute accuracy. For larger projects, we have instant visibility of where we are against budget, schedule and expenditure - exposing expected profitability before the job is even completed.
Cons
The intial costing setup can be complex, but this is more dependent on the users requirements rather than the product itself. We made it hard for ourselves, where some may benefit from a simpler approach, but we have no regrets as we have the financial granularity we need.
Additional Comments
Great product, getting better with each release.
  • Price 4
  • Deployment Time 4
  • Needs Met 4
  • Compatibility 4
  • Performance 4

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Awesome product with extensive functionality

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:ChristineSatariano Reviewed on:5/16/2012

Pros
The product has extensive functionality that usually exceeds the customers' expectations. The integration with CRM and Outlook is powerful. Very useful in "improving" the operations of project and field service-oriented organiations.
Cons
Looking forward to the additional integrations to the Microsoft ERP solutions - although the technology is such that writing your own additional integrations can be accomplished.
Additional Comments
Great company to work with - extremely responsive and often willing to "extend" the solution as needs arise.
  • Price 5
  • Deployment Time 4
  • Needs Met 4
  • Compatibility 5
  • Performance 5

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Alert Stratus

  • 5.0
  • Overall Rating 5 stars

Reviewed by:JoelH Reviewed on:5/10/2012

Pros
Alert Stratus is a great project management add-on for CRM 2011. If you also add the field service extensions for cases and service contract billing, then you have a complete service management solution.
Cons
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  • Price 5
  • Deployment Time 4.5
  • Needs Met 4.5
  • Compatibility 5
  • Performance 5

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Alert Stratus helps us integrate our serivce business

  • 4.0
  • Overall Rating 4 stars

Reviewed by:BSmith11 Reviewed on:4/16/2012

Pros
We like how we can take CRM quotes or Microsoft Project plans and build Alert Stratus projects by simple pushing a few buttons. Then all we have to do schedule our resources, and track any changes. The techs and consultants use the Alert web portal to quickly log parts, time, and expenses all from one screen. Our project reporting is now more timely and accurate the first time. It means customer’ invoices go out the door faster, and that means better cash flow.
Cons
None.
  • Price 3.5
  • Deployment Time 3.5
  • Needs Met 4.5
  • Compatibility 4
  • Performance 3.5

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The views and opinions submitted and expressed here are not those of Microsoft.