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Hitachi Solutions

Field Services for Microsoft Dynamics AX

by Hitachi Solutions

Field Services for Microsoft Dynamics AX has an overall rating of 5 stars  from 2 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

Easy to use!

  • 5.0
  • Overall Rating 5 stars

Reviewed by:TimothyHill Reviewed on:9/17/2012

Pros
I've been dealing with paper service tickets for a long time. It is great having our engineers receive and enter all of their work information on their mobile device. Now we can see what is going on in the field, and be proactive!
Cons
We really wanted more device options to chose from and Hitachi listened. Their current mobile offering allows us to chose different mobile platforms.
  • Price 5
  • Deployment Time 5
  • Needs Met 5
  • Compatibility 5
  • Performance 5

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Superior Field Services offering

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:SalFar Reviewed on:9/17/2012

Pros
Hitachi Solutions' field service is a great application for field technicians on the go, we have worked on their mobile platform and our technician's productivity was improved dramatically. would definitely recommend the solution for service organizations
Cons
None
  • Price 3.5
  • Deployment Time 5
  • Needs Met 5
  • Compatibility 5
  • Performance 4.5

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Submit A Review

The views and opinions submitted and expressed here are not those of Microsoft.