Intel Corporation Business Client Platform Division

Intel Core vPro Processor Management Pack for System Center Service Manager 2010

by Intel Corporation Business Client Platform Division
  • App Type

    Plug-in
  • Business Need

    Help Desk Services
  • Works With

    Service Manager
  • Industry Focus

    General - Applicable to All

Intel Core vPro processor Management Pack for System Center Service Manager 2010 is used to provide end users of System Center Service Manager access to KVM Remote Control, IDE-Redirection and Power Control on clients enabled by Intel Core vPro™ processor. KVM Remote Control provides IT Professionals remote keyboard, video, mouse control of a client that is Intel Core vPro processor enabled. IDE-Redirection provides IT Professionals the ability to remote boot a client off a boot ISO image. Remote Power control allows IT Professionals to remotely and securely power up, power down, and perform power restart of the client independent of the operating system state.

We have updated our management pack for Microsoft System Center Service Manager with some new features. We have added:

- Support for the Intel AMT Alarm Clock
- Support for Fast Call for Help with our KVM Remote Control application

The Intel AMT Alarm Clock will let you set up a timer that will automatically wake up the PC, even if it is completely powered off. This timer can be set either for one-time use, or with a reoccurring schedule. Once the timer is set, it will work as long as the Intel vPro client has AC power. It doesn’t even need to be attached to the corporate network.

The addition of Fast Call for Help support with KVM Remote Control allows you to point the KVM Remote Control application to your Managed Presence Server (MPS) to route traffic over a Fast Call for Help connection to a remote system.

Note: The management pack does not include an Intel vPro Enabled Gateway (aka MPS or Managed Presence Server).

Intel Core vPro Processor Management Pack for System Center Service Manager 2010 has not been reviewed by any customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

Version

1.0.0.0

Release Date

6/4/2010