West

InterCall Audio Conferencing (ACP) for Lync Online/Office 365

by West

Complete VoIP and PSTN integration with InterCall's industry-leading Reservationless-Plus audio conference platform for high quality audio, increased accessibility, and enhanced call controls.

• Enable external participants to join meetings
• Connect on multiple devices
• Call scheduling via Outlook
• PSTN dial-in and dial-out
• Mixed Lync/Reservationless-Plus recording
• Lock/unlock
• Mute/unmute
• End conference
• End user and admin support
• Mute/unmute

24/7/365 GLOBAL (YET LOCAL) SUPPORT
West / InterCall offers toll-free numbers in 83 countries and local dial-in numbers for 34 major cities around the world, plus a predictable uptime of 99.9%.

Tier 1 and 2 end-user and administrator support is provided to all our Office 365 audio conferencing customers through global helpdesks located in the US, Canada, UK, and Asia Pacific. Our support team has a cohesive working relationship and direct connection with Microsoft’s Advanced Support teams to ensure quick resolution of any technical queries. Customers also have access to a searchable virtual knowledgebase.

COMPREHENSIVE SERVICES
As a Microsoft Gold UC Partner, our deployment and migration services include the transition of operations and data, configuration and support from your legacy applications to Office 365.

InterCall offers pre-packaged migration solutions as well as custom consultation and deployment options around Microsoft Exchange Online, Live Meeting and Lync Online, Federation assistance, and Lync Enterprise Voice.

InterCall is also the sole provider of audio conferencing integration for Lync Server 2013. For more information, visit http://www.intercall.com/services/audio-conferencing/ecc-lync.php.

InterCall training and adoption services ensure the successful deployment of Lync Online. Our programs are designed to promote rapid acceptance and continued use of new applications. Our services include on-demand recorded sessions, live virtual training and customized programs to fit any business or departmental needs.

Contact us to learn more about Audio Conferencing integration (ACP) and other services.

Recent Reviews

  • 5.0
  • Overall Rating 5 stars

SIP/PSTN for Enterprise Voice

Reviewed by:John_Roy Reviewed on:7/24/2014

  • 5.0
  • Overall Rating 5 stars

Excelent Service

Reviewed by:MarkGordon Reviewed on:1/28/2014

  • 0.5
  • Overall Rating 0.5 stars

Wouldn't respond to Sales Inquiry

Reviewed by:Billybobjcv Reviewed on:1/7/2014

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Release Date

5/1/2011
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