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WhosOn Live Chat & Visitor Tracking

by Parker Software Ltd
  • App Type

    On-premises Application
  • Business Need

    Customer Service, CRM, Help Desk Services, Technical Support
  • Works With

    Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM Online, Windows 8
  • Industry Focus

    General - Applicable to All

WhosOn enables businesses to track visitors on their websites in real time and to provide real time visitor interaction via live chat. This solution integrates with Microsoft Dynamics CRM enabling live chat sessions to be seamlessly recorded against leads, contacts or accounts in the CRM system.

Features include:

- Real time monitoring of visitors on websites
- Proactive engaging of visitors
- Live chat
- Prospect detection
- Historical traffic analysis.

WhosOn works with any website and will help to increase sales and conversions and improve customer service. It works with on-premise and cloud versions of Dynamics CRM.

Recent Reviews

  • 3.0
  • Overall Rating 3 stars

astridnotes

Reviewed by:rocioloks Reviewed on:10/3/2013

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Version

2012

Release Date

1/1/2012