Excellere Consulting Associates

Excellere Consulting Associates

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San Juan, PRI | Ver mapa y dirección

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Teléfono: +1 (787) 756-8686
Fax: 787 7568667

Excellere Consulting Associates

eCase

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 Take Advantage of:





Increase process efficiency by automation and optimization





Increase productivity by speeding up approval process and follow up





Reduce cost associated by lost time spent moving documents around





Automate, streamline and optimize complex processes





Manage all enterprise content—documents, images, video…








Our implementation framework will allow you to define Business Processes such as:





Receive, scan and route all incoming documents to appropriate departments or areas





Automate all company services to employees, such as vacation authorizations, etc.





Archive historical documents to create an electronic digital file





Maintain Medical Records with complete security safeguards





Manage all insurance claims process up to final customer payment





Process customer service requests and provide status via mail or Web.








Major features include:





- Simple and easy to use—just log in and there is your working area.




- Complete browser based.




- Easy business process and workflow definitions: stages, tasks, decisions, responsibilities, escalation, etc.




- Work queues presents all tasks for a user or group of users to work with.




- Automatic letters and notification generation, sending and saving in the electronic file.




- Complete details of tasks duration metrics per process steps for improvement analysis.




- Complete security control for users access.




- Escalation notification functionality for pending or stuck tasks to supervisors.




- Easy configuration for new reports and metrics.




- Electronic record can store any type of content, including Documents, PDF, Video, Music, JPG, Tiff, any scanned image, etc.)





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