eCase
Características
Tipo de servicio:
Consultoría, servicio profesionalNecesidad de negocio:
Administración y migración de datos, Administración de documentos, Hospedaje y administración de correo electrónico, Nómina, Contabilidad y administración de impuestos, Administración del flujo de caja y presupuestos, Compras y adquisiciones, Desarrollo de aplicaciones de negocio, Administración de la cadena de suministro, distribución y logísticaTrabaja con:
Java Script, Java, J2EE, Microsoft .NET Framework, Microsoft Visual Basic .NET, SQL Server 2008 Compact EditionEnfoque en el sector:
Gobierno, Salud, Servicios profesionales, Telecomunicaciones, Venta directa
Descripción
Take Advantage of:
Increase process efficiency by automation and optimization
Increase productivity by speeding up approval process and follow up
Reduce cost associated by lost time spent moving documents around
Automate, streamline and optimize complex processes
Manage all enterprise content—documents, images, video…
Our implementation framework will allow you to define Business Processes such as:
Receive, scan and route all incoming documents to appropriate departments or areas
Automate all company services to employees, such as vacation authorizations, etc.
Archive historical documents to create an electronic digital file
Maintain Medical Records with complete security safeguards
Manage all insurance claims process up to final customer payment
Process customer service requests and provide status via mail or Web.
Major features include:
- Simple and easy to use—just log in and there is your working area.
- Complete browser based.
- Easy business process and workflow definitions: stages, tasks, decisions, responsibilities, escalation, etc.
- Work queues presents all tasks for a user or group of users to work with.
- Automatic letters and notification generation, sending and saving in the electronic file.
- Complete details of tasks duration metrics per process steps for improvement analysis.
- Complete security control for users access.
- Escalation notification functionality for pending or stuck tasks to supervisors.
- Easy configuration for new reports and metrics.
- Electronic record can store any type of content, including Documents, PDF, Video, Music, JPG, Tiff, any scanned image, etc.)
Soporte técnico y documentación
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